Mill Hayes retirement home has been an established care home for older people for over 20 years. It is situated in the Mill Hayes, Knpersley area of Stoke-on-Trent. It is registered by the Care Quality Commission (CQC). Our latest inspection report is available from the CQC Website.
The Home comprises of 12 single rooms and 2 double rooms all tastefully decorated double-glazed and centrally heated. Each room has its own vanity unit and nurse call system. It is registered for 16 residents.
The registered manager is Elizabeth Adams. She is an experienced manager with an NVQ 4 in care as well as the registered managers award. She is supported by a deputy manager who is also NVQ qualified.
Mill Hayes was acquired by Careview services in July 2008. Since this time it has undergone many environmental and service improvements.
Mill Hayes has always prided itself on its homely environment, qualified, caring staff as well as its good home cooking. This ensures that the home provides a welcoming atmosphere for residents, staff and visitors.
Mill Hayes staff endeavour to maintain the safety of all residents, avoiding any harm coming to them. We respect our residents’ rights and wishes as well as their right to make personal choices with regard to their daily care and management.
We aim to provide suitable recreation for all our residents, welcoming and encouraging family members and friends to participate wherever possible for both activities in and outside of the home.